Payment & Refund Policy

Effective Date: September 3, 2025

1. Introduction

This Payment & Refund Policy governs the terms under which Benegrathic Sign Design ("Company", "we", "our") collects payments and issues refunds for truck striping and lettering services provided throughout the United States. By booking our services, you agree to comply with this policy.

2. Payment Terms

Full payment is required at the time of booking or prior to service completion unless otherwise agreed in writing. We accept major credit and debit cards, as well as secure online payment methods. All charges are processed in U.S. dollars (USD).

3. Service Fees

Service fees are clearly communicated at the time of booking. Additional charges may apply for custom designs, rush orders, or specialized materials. All extra costs will be disclosed and approved before starting the work.

4. Refund Policy

Refunds are considered under the following conditions:

• If the design or striping service was not performed according to the agreed specifications or professional standards.
• If a cancellation is made at least 48 hours before the scheduled service.
• Partial refunds may be issued if only part of the service was unsatisfactory, subject to review by the Company.

No refunds will be issued for services completed according to agreed specifications or for cancellations made less than 48 hours before the appointment.

5. Refund Process

To request a refund, please contact us via email or phone with your booking details and reason for the request. Approved refunds will be processed to the original payment method within 7–10 business days.

6. Cancellations & Rescheduling

Customers may cancel or reschedule services with at least 48 hours' notice. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.

7. Contact Information

For questions regarding this Payment & Refund Policy, please contact us:

Benegrathic Sign Design
Address: 16 Morningside Rd, Verona, NJ, 07044-1422
Email: laurachase@truckstripesbn.com
Phone: (973) 857-4580
Website: TruckStripesBn.com